Gardenia KL is aware of the concerns raised on social media regarding our products. We take these reports seriously and are concerned about the well-being of the consumers and families involved.
Our team has met with the consumer concerned to better understand the reported incident and obtain further information. We have also collected the relevant products for examination as part of our ongoing investigation.
The relevant departments are reviewing the available information, production records and quality controls to establish the facts and determine the appropriate course of action.
We would also like to reassure our consumers that there have been no changes to our product recipes or formulations, and that our established food safety and quality control procedures remain in place.
Gardenia KL is committed to cooperating fully with the Ministry of Health (MOH) in any further investigations, including inspections at our factories.
We remain committed to providing safe and high-quality products to our consumers.
Thank you.
Gardenia Bakeries (KL) Sdn Bhd